關於酒店投訴的英語寫作

A. 關於酒店投訴的英語對白

人物:經理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!!
G:bye!

B. 英語作文酒店投訴信100字

Dear Sir/ Madam:

We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

Wish you all the best
yours,
......

對於無理取鬧的客人：

Dear Sir/Madm:

Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.

with all our best regards and wishes!

yours,

C. 關於飯店投訴的小短文（英語）

Dear Sir,

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

Donna

譯文

親愛的先生：

我寫這封信是為了讓你知道你們一個員工的服務態度。我收到你們上個月的話費單後發現有些計算錯誤，我覺得我被多收了兩個國際長途費用。

但當我打電話詢問客服部門時，接電話的女孩態度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說錯誤在我。這樣對待客戶的態度實在讓人難以接受。

我建議對這個女孩進行懲罰，另外告訴該如何對待客戶。我希望她能向我正式道歉。

請早日回復。

真摯的：堂娜

http://..com/question/25903763.html?si=5
http://..com/question/79742463.html

D. 英語酒店投訴信

Dear Manager, I would like to inform you of unpleasant experiences ring my recent stay at your hotel. The checking-in was a challenge to start with. The receiptionist had great difficulties in both understanding me and expressing herself in English. I believe either she is given more training in language or she should be transferred to a position less demanding on English skills. The bellboy was too greedy to grab my only small bag, obviously in an effort to get tipped. I don't mind his help and tip him if I am in real need. But a greedy boy irritates many customers like me. The washing facility in the room looks poorly maintained. The drainage in the shower room was blocked. The carpet has quite a few of holes as if burnt by ciggeretts. I hope some effort is made by your hotel to improve the service and facility standard, if you want your customers to come back to you again. Last but not the least, I give you my cell phone number in case you would like to hear from me for suggestions. Cell phone: 1234567890 Sincerely yours,(Signature) Bob Smith (print)

E. 用英文寫一封酒店投訴信

找到其投訴部門郵箱（電子的也行），郵件的題目加註Complaint! 就行，內容用中文就好，專他們自然會找人翻譯。關鍵屬是你找到其他相關的部門兩個以上抄送到。

與其半桶水的英文去說，還不如中文利索。另外，商務性的函件盡量簡短，說清楚地點時間人物事情以及你不滿意的是什麼就行，長些的？沒人會真有空去看，而且一看就知道不是經常處理商務文件的人發出的東西，更不需要重視。

F. 寫一篇 關於對酒店的不滿和建議的英語作文

您好：Hotel (or hotels, hotels) is a major short-term accommodation for the tourists places, the hotel is usually in the provision of accommodation, while Hong occupants restaurant, swimming pool, or taking care of child care and other services. Some hotels also provide conference facilities to attract business meetings, interviews or press conferences and other activities. The hotel's banquet hall can hold weddings and dances and other activities. Hotel accommodation feature functions, catering functions, business functions, home functions, holiday functions And conferencing capabilities The role of the hotel are: 1. Tourists a base for tourism ac...

希望對您的學習有幫助
【滿意請採納】O(∩_∩)O謝謝
歡迎追問O(∩_∩)O~
祝學習進步

G. 處理酒店投訴英語情景對話及語句都有哪些

想要處理的酒店投訴英語情景對話及語句如下：

1.

I'm sorry to hear that, madam.

聽到這件事我們真是很抱歉。

2. I'm sorry，it's the policy of our hotel. I hope you will understand.

對不起，我們店也有這個規定，希望您能理解。

3. I'm terribly sorry, madam. I'll attend to it at once.

非常抱歉，女士，我馬上就去處理。

4. Mr. Smith, we are sorry to have kept you waiting.

史密斯先生，實在對不起，讓您久等了。

5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.

實在對不起。我會報告給經理，他會馬上處理的。

6. Sorry, sir. I have advise you not to do so. It's against our regulations.

對不起，先生，去勸您別這樣做，這違反我們的規定。

7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.

我很抱歉給你造成的不便。我會找人把淋浴修好的，把浴盆擦乾凈，地板擦乾，並盡快把浴室備品給您送到房間。

H. 酒店投訴信英語

Dear Sir,
I checked in your hotel on (日期）. During my staying there, something made me feel uncomfortable:
1. When I checking in, the receptionist complained that I didn't
make a reservation. But, is it neccessary to make reservation for each time?
2.In the guest room, some facilities had problems. Some lights couldn't on; There is no hot water in the washroom. And TV channels are too limited.
3.The service for guest room was too slow, and their staff was in a bad service attitude.
As a hotel, it shouldn't has problems as I told above. Each hotel hope to give a good impression to the guests. So I hope something can be changed for your hotel and for a improvement.

署名

I. 投訴酒店的200詞英語作文

Dear Sir:

My name is Raymond, I am writing to tell you something about your restaurant questions.

Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don』t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.

Thank you for your time and kind consideration.

Sincerely yours

Raymond

親愛的先生:

我的名字叫Raymond, 我寫信是要告訴你一些關於你們飯店的問題。

上個星期六， 我和我的朋友到你的餐廳用餐，我們很餓。但是當我們點餐時，你飯店裡的服務員卻不理我們。所以我的朋友很生氣。除此之外，當你的服務員來的時候，我的朋友問她為什麼不理我們時，她很兇的對我們說，你們沒有看到我正在忙嗎？所以我希望你能給你的飯店服務員座椅有關利益的訓練。

我們我謝謝您的時間和仁慈的考慮。

你誠摯的

Raymond