关于酒店投诉的英语写作

A. 关于酒店投诉的英语对白

人物:经理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!!
G:bye!

B. 英语作文酒店投诉信100字

Dear Sir/ Madam:

We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

Wish you all the best
yours,
......

对于无理取闹的客人：

Dear Sir/Madm:

Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.

with all our best regards and wishes!

yours,

C. 关于饭店投诉的小短文（英语）

Dear Sir,

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

Donna

译文

亲爱的先生：

我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。

但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。

我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。

请早日回复。

真挚的：堂娜

http://..com/question/25903763.html?si=5
http://..com/question/79742463.html

D. 英语酒店投诉信

Dear Manager, I would like to inform you of unpleasant experiences ring my recent stay at your hotel. The checking-in was a challenge to start with. The receiptionist had great difficulties in both understanding me and expressing herself in English. I believe either she is given more training in language or she should be transferred to a position less demanding on English skills. The bellboy was too greedy to grab my only small bag, obviously in an effort to get tipped. I don't mind his help and tip him if I am in real need. But a greedy boy irritates many customers like me. The washing facility in the room looks poorly maintained. The drainage in the shower room was blocked. The carpet has quite a few of holes as if burnt by ciggeretts. I hope some effort is made by your hotel to improve the service and facility standard, if you want your customers to come back to you again. Last but not the least, I give you my cell phone number in case you would like to hear from me for suggestions. Cell phone: 1234567890 Sincerely yours,(Signature) Bob Smith (print)

E. 用英文写一封酒店投诉信

找到其投诉部门邮箱（电子的也行），邮件的题目加注Complaint! 就行，内容用中文就好，专他们自然会找人翻译。关键属是你找到其他相关的部门两个以上抄送到。

与其半桶水的英文去说，还不如中文利索。另外，商务性的函件尽量简短，说清楚地点时间人物事情以及你不满意的是什么就行，长些的？没人会真有空去看，而且一看就知道不是经常处理商务文件的人发出的东西，更不需要重视。

F. 写一篇 关于对酒店的不满和建议的英语作文

您好：Hotel (or hotels, hotels) is a major short-term accommodation for the tourists places, the hotel is usually in the provision of accommodation, while Hong occupants restaurant, swimming pool, or taking care of child care and other services. Some hotels also provide conference facilities to attract business meetings, interviews or press conferences and other activities. The hotel's banquet hall can hold weddings and dances and other activities. Hotel accommodation feature functions, catering functions, business functions, home functions, holiday functions And conferencing capabilities The role of the hotel are: 1. Tourists a base for tourism ac...

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G. 处理酒店投诉英语情景对话及语句都有哪些

想要处理的酒店投诉英语情景对话及语句如下：

1.

I'm sorry to hear that, madam.

听到这件事我们真是很抱歉。

2. I'm sorry，it's the policy of our hotel. I hope you will understand.

对不起，我们店也有这个规定，希望您能理解。

3. I'm terribly sorry, madam. I'll attend to it at once.

非常抱歉，女士，我马上就去处理。

4. Mr. Smith, we are sorry to have kept you waiting.

史密斯先生，实在对不起，让您久等了。

5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.

实在对不起。我会报告给经理，他会马上处理的。

6. Sorry, sir. I have advise you not to do so. It's against our regulations.

对不起，先生，去劝您别这样做，这违反我们的规定。

7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.

我很抱歉给你造成的不便。我会找人把淋浴修好的，把浴盆擦干净，地板擦干，并尽快把浴室备品给您送到房间。

H. 酒店投诉信英语

Dear Sir,
I checked in your hotel on (日期）. During my staying there, something made me feel uncomfortable:
1. When I checking in, the receptionist complained that I didn't
make a reservation. But, is it neccessary to make reservation for each time?
2.In the guest room, some facilities had problems. Some lights couldn't on; There is no hot water in the washroom. And TV channels are too limited.
3.The service for guest room was too slow, and their staff was in a bad service attitude.
As a hotel, it shouldn't has problems as I told above. Each hotel hope to give a good impression to the guests. So I hope something can be changed for your hotel and for a improvement.

署名

I. 投诉酒店的200词英语作文

Dear Sir:

My name is Raymond, I am writing to tell you something about your restaurant questions.

Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.

Thank you for your time and kind consideration.

Sincerely yours

Raymond

亲爱的先生:

我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。

上个星期六， 我和我的朋友到你的餐厅用餐，我们很饿。但是当我们点餐时，你饭店里的服务员却不理我们。所以我的朋友很生气。除此之外，当你的服务员来的时候，我的朋友问她为什么不理我们时，她很凶的对我们说，你们没有看到我正在忙吗？所以我希望你能给你的饭店服务员座椅有关利益的训练。

我们我谢谢您的时间和仁慈的考虑。

你诚挚的

Raymond